Changing access to banking services

Changing access to banking services

Changing access to banking services

Abela gives unbanked people the freedom to receive and spend their money where they want, when they need.

Abela gives unbanked people the freedom to receive and spend their money where they want, when they need.

Abela gives unbanked people the freedom to receive and spend their money where they want, when they need.

Meet the team behind Abela

Meet the team behind Abela

Meet the team behind Abela

Abela’s challenge

Jack was approached by abela’s founders to help imagine both the brand and the experience their users would have of their “non-bank bank”. Our biggest design challenges were...

to convey reliability and security alongside approachability

to make complex financial processes feel simple

to communicate financial inclusion and accessibility

Abela’s challenge

Jack was approached by abela’s founders to help imagine both the brand and the experience their users would have of their “non-bank bank”. Our biggest design challenges were...

to convey reliability and security alongside approachability

to make complex financial processes feel simple

to communicate financial inclusion and accessibility

To get the ball rolling, we worked with the abela founder to define the brand strategically.

During this process we helped the team to articulate the cornerstones of the abela brand, like its principle archetypes, tone of voice and overarching goals.

BRAND STRATEGY

1 - 2 weeks

From there, we were merged strategic thinking with creativity to craft the abela brand aesthetic.

Not just any aesthetic but one which exudes a sense of financial empowerment and inclusivity, with a modern and dynamic design that combines vibrant colours, friendly typography, and relatable imagery, showcasing the company's commitment to providing unbanked individuals with the freedom to manage their finances on their terms.

BRAND identity

1 - 2 weeks

Once the brand had been defined, we turned our energy to the team's digital product: the abela banking app.

First, we created a comprehensive blueprint for the Abela application, detailing its full UX system. We outlined each end user’s experience and interactions with Abela, allowing the founder to visualise the digital product. Once the system was perfected, we added the visual and interactive aspects through an iterative process of UI design.

SYSTEM DESIGN
UI / UX DESIGN

4 - 6 weeks

Once the product was ready, we helped abela establish a presence online through the design and development of a bespoke site.

To help drive abela's overall marketing efforts and achieve user conversion goals, we designed a website that would allow customers and prospects to easily learn about abela and transact accordingly. From wire framing to content development to design and layout, we did it all - plus carried through the brand's friendly, engaging aesthetic for maximum brand consistency.

website design &
development

web design & development

website design &
development

3 - 4 weeks

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